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There was a time when finding yourself stuck on the road could be a truly frightening experience. Before modern conveniences such as mobile phones, it was relatively dangerous to break down anywhere outside the densest parts of civilization. Fortunately, those days are long past, and getting roadside assistance during an emergency is relatively easy and safe.
Of course, your smartphone and other technology you likely have in your car contribute to this improved safety. Next time you find yourself waiting for a tow or a jumpstart, consider these three ways that the technology in your pocket and all around you can make the process easier, safer, and more convenient.
1. Precise Location
Roadside assistance drivers are skilled in finding their way around their local area, but that doesn't mean it's always easy to locate stranded motorists. If you're in an unfamiliar area or somewhere with few landmarks, you may find it hard to describe your location to a dispatcher. Fortunately, you probably have an incredibly capable GPS device in your pocket or built into your car.
Remember that the more precise the location you can provide, the faster help can arrive. If you don't know where you are, use your phone to find road names, nearby highway exits, businesses, or other useful landmarks. In a pinch, you can use your phone or your car's GPS to provide precise coordinates to the dispatch operator.
2. Easy Communications
It's easy to overlook, but one of the most important things to do during a breakdown is to let someone know where you are and what's happening. Even in populated areas, help can sometimes take time to arrive, especially during stormy conditions, late at night, or when nearby roadside assistance companies are busy helping other motorists.
Fortunately, it's easy to use your phone to stay in touch with a friend or family member, and it's important to do so if you're in an unfamiliar location. Let someone know where you are and the expected ETA for your roadside assistance driver. Make sure to keep them updated as well so they can help if you experience any problems.
3. On-Demand Updates
Many roadside assistance companies offer on-demand updates through a dedicated app or their website. These updates can allow you to see your driver's location and ETA, giving you peace of mind that help is on the way. This information can also help you keep your loved ones updated about your situation, helping to alleviate their concerns.
For more information about roadside assistance, contact a local company.